Replacement for Lost or Damaged ID Card

Apply for an Emirates ID replacement through Dar Alnukhba Customer Care Center, a licensed AMER centre in Dubai. We submit your application directly via ICP, ensuring urgent issuance within 1–2 days or standard processing in up to five working days.

What Is Emirates ID Replacement

Lost, Damaged, or Missing — Get Your New Emirates ID Quickly

Emirates ID replacement is the official procedure to obtain a new ID when the original card is lost, stolen, or damaged. The replacement maintains the same validity as the previous card, preserving uninterrupted legal and residency status in the UAE.

This service is required for UAE citizens, GCC nationals, and expatriates, as the Emirates ID is essential for banking, healthcare, visa services, and government transactions. Timely replacement prevents fines, service interruptions, and complications with authorities.

Dar Alnukhba Customer Care Center, a licensed AMER centre in Dubai, manages Emirates ID replacements directly through ICP systems. Our service ensures secure processing, full regulatory compliance, and prompt issuance of the new card, with urgent replacement available within 1–2 days.

How to Replace Your Emirates ID

Straightforward and Fast Procedure for Lost or Damaged Cards

01

Visit Dar Alnukhba Customer Care Center

Meet with an Dar Alnukhba Customer Care Center consultant who will review your case and guide you through the Golden Visa requirements.

02

Submit Documents

Provide passport, residency details, and current ID if available.

03

Pay Replacement Fees

Settle official fees securely at the licensed AMER service centre.

04

Collect New Emirates ID

Receive your replacement card within the official ICP timeframe.

Visit Our Center

Address

Al Fahad plaza 7 floor, Unit number 0-58, Po box 13773, Near Lazada super market Al rigga, Dubai

Phone

+971 4 834 1944

info@daralnukhbacare.ae

Working Hours

Monday to Saturday, 9:00 am to 5:00 pm

Required Documents for Emirates ID Replacement

Essential Papers for Lost or Damaged Card Reissue

Passport

Valid passport copy for identification and verification.

Residency Visa

An active UAE residence permit linked to an Emirates ID card.

Current Emirates ID

Original or damaged card, if available, for replacement.

Personal Photograph

Recent photograph meeting ICP requirements.

About Dar Alnukhba Customer Care Center

What Is a 2-Year Investor Visa in Dubai

A 2-year investor visa in the UAE is an official residency permit issued to property owners whose real estate investment in Dubai is valued at AED 750,000 or more at the time of purchase. The visa is processed through the Dubai Land Department (Taskeen) and approved by the General Directorate of Residency and Foreigners Affairs (GDRFA). It allows investors to reside legally in the UAE, access government services, and sponsor family members.

Why Dar Alnukhba Customer Care Center

At Dar Alnukhba Customer Care Center, we make all essential government services available under one roof. We provide a fast, efficient, and transparent experience with a focus on customer satisfaction. Our goal is to offer convenience, personalized support, and priority processing for every client, with a focus on innovation and sustainability in every service we provide.

Our Mission

To simplify life in Dubai by offering secure, seamless access to all government services from a single centre.

Our Vision

To set the benchmark for integrated government services delivery, combining innovation, compliance, and exceptional client support.

Our Values

Transparency, Efficiency, Innovation, and Complete Client Satisfaction

What should I do if I lose my Emirates ID?

If your Emirates ID is lost, stolen, or missing, you must report it and apply for a replacement through the Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP). The replacement card retains the same validity as the original. Dar Alnukhba Customer Care Center processes applications directly via ICP systems, ensuring secure handling and prompt issuance.

How do I apply for a lost Emirates ID in Dubai?

Applications in Dubai can be submitted through the ICP Smart Services portal, UAE Pass app, or authorised customer happiness centres. You must complete the application form, attach a passport copy and personal photo, and pay the applicable fees. Dar Alnukhba Customer Care Center manages this process, reducing errors and offering urgent replacement (1–2 days) or standard processing (up to 5 days).

Can I replace my Emirates ID if it is damaged?

Yes. A damaged Emirates ID is considered invalid and must be replaced. The replacement is processed through ICP channels with the required documents and fees, and the new card maintains the same validity as the damaged one.

Can I replace a lost Emirates ID if I am outside the UAE?

Yes. Expatriates abroad can apply online via the ICP Smart Services portal or UAE Pass app. The new card is issued in the UAE and can be collected in person or by an authorised representative. Dar Alnukhba Customer Care Center assists with the submission and arranges issuance for collection upon your return.

What happens if I do not replace a lost Emirates ID?

Failing to replace a lost Emirates ID can cause interruptions in essential services, including visa renewals, banking transactions, and access to healthcare. Additionally, UAE authorities may impose administrative fines if the replacement is not applied for within the required timeframe. Dar Alnukhba Customer Care Center helps ensure timely replacement to avoid penalties and service disruptions.